I’m getting a ‘File Deprecated Error’ on my site and can’t raise the admin or the front page!
This error occurs when your host changes the version of PHP on the server and your current version of ClickCartPro or EuropaCart no longer supports it. This generally only happens to older versions of the software that are drifting further and further from current software updates.
To solve this issue, you’ve 3 options:
Ask your host to return to the previous version of PHP (below 5.1.3).
If you have version 7 or 8, you can likely just update to the latest version. For instructions, just access the Software Updates section on this page.
Sign up for Kryptronic Managed Hosting. We’ll move your current site at no charge so you’re back up and running. We’ll also install a brand new copy of ClickCartPro or EuropaCart so you can upgrade at your leisure once the heat is off.
