Software Installation

This form is to be used to submit server login information for paid professional software installation orders.

If you have not yet paid for installation, but would like to have your software license installed on your server, please purchase the installation service.

While filling out this form you will be asked to enter the order tracking number for the installation you have already purchased. If you have not paid for installation of your software license, please purchase the installation service.

If the software is to be installed on a server for which a domain transfer has not yet propogated, please enter the final domain name in the 'Server Domain Name' field, and be sure to include a preview URL and any other access information in the 'Comments and Instructions' field.

For the fastest turnaround, be sure the server login information you enter is fully complete, accurate and the FTP user you provide has full Read/Write/Execute permissions to install and run a script on the webserver.

Software installations are usually completed within one business day following your form submission.

Required fields are marked with a star (*). Click the 'Submit' button at the bottom of this form to proceed.

Contact Information

First Name*

Enter your first name below.

Last Name*

Enter your last name below.

Email Address*

Enter your email address below.

Telephone Number*

Enter your telephone number below.

Domain Information

Domain Name / IP Address*

Enter your domain name or IP address below.

FTP/SSH Username*

Enter the username for SSH and/or FTP access for the domain you entered.

FTP/SSH Password*

Enter the password for SSH and/or FTP access for the username you entered.

Software Information

Software Name and Version*

Select the software name and version for which you purchased the professional installation service.

ClickCartPro 7

EuropaCart 7

ClickCartPro 6

Database Information

Database Type*

Select the type of database to be used for this installation.

MySQL

PostgreSQL

SQLite

Microsoft SQL Server

Database Name*

Enter the name of the database to be used for the installation. If you are using SQLite, enter 'SQLite' in this field as this information is not necessary for SQLite. If you are using a non-SQLite database and do not have this information available, we can set your database up for you using your hosting control panel. Simply enter 'Control Panel' in this field and supply your control panel URL, username and password in the 'Other Access Information' field below.

Database Username*

Enter the username for the database be used for the installation. If you are using SQLite, enter 'SQLite' in this field as this information is not necessary for SQLite. If you are using a non-SQLite database and do not have this information available, we can set your database up for you using your hosting control panel. Simply enter 'Control Panel' in this field and supply your control panel URL, username and password in the 'Other Access Information' field below.

Database Password*

Enter the password for the database be used for the installation. If you are using SQLite, enter 'SQLite' in this field as this information is not necessary for SQLite. If you are using a non-SQLite database and do not have this information available, we can set your database up for you using your hosting control panel. Simply enter 'Control Panel' in this field and supply your control panel URL, username and password in the 'Other Access Information' field below.

Database Hostname*

Enter the hostname for the database be used for the installation. If you are using SQLite, enter 'SQLite' in this field as this information is not necessary for SQLite. If you are using a non-SQLite database and do not have this information available, we can set your database up for you using your hosting control panel. Simply enter 'Control Panel' in this field and supply your control panel URL, username and password in the 'Other Access Information' field below.

Order Information

Order Number*

Enter the order number that was provided to you in your order confirmation email for your installation service purchase. Your order number begins with 'KRYPT' and is followed by a series of between nine and eleven numeric characters.

Software License Key*

Enter the software license key that was provided to you in your order confirmation email for your Kryptronic Hybrid X Core (KHXC) license. Your software license key begins with 'X-' and is followed by a series of twenty alpha-numeric characters.

Comments and Instructions

Comments and Instructions

Enter any comments or special instructions you have in the area below.

Other Access Information

If you know of any required cURL proxies, if your server requires SMTP authorization or if your server runs SSL or HTTP connections on non-standard ports, please provide information below to aid the installer in completing the installation without having to contact you for this information. These items do not affect most servers.

If you do not have your database set up yet, or you don't know how to set it up, please provide access information for your hosting control panel software. We will need your control panel URL, username and password if you choose to supply that information.

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Questions?

Call Kryptronic to speak with a sales specialist on weekdays from 9:00 AM through 4:00 PM Eastern Time.

US Toll Free: 1-800-704-4160

International: 717-747-1996

 
Standards Matter

ClickCartPro and EuropaCart render displays with fully W3C Web Standards Compliant XHTML Strict 1.0 code, which is easy for search engines to read and index.

 
Rave Reviews

"More I use ClickCartPro the more I am impressed. Using CCP has been such a breeze and the functionality so in touch with the needs of store owners that I just had to say thanks."

-Mark Bailey, Vanity Fair Prints Company

 
Kryptronic Internet Software Solutions